Sellers check their own status instead of calling the shop.
Most seller messages are the same three questions: has it sold, how much am I owed, when do I get paid. The portal answers all three from live data, and shows only what sellers should see.
Your account
Eleanor Harding
Pending balance
GBP 1,248
Estimated after sold items clear.
Submitted items
5 itemsMulberry tote
RCV-892
Burberry trench
LST-2041
October statement
PAY-118
Status updated
October statement is ready to view.
Sellers can check status without calling the store.
Show balances, submitted items, documents, and payout visibility in one clean seller-facing view.
Items
5
Visible by lifecycle state.
Documents
2
Statements and terms.
Next payout
Oct
Batch visibility.
The portal reads the same records staff work from.
Live item status
In review, listed, sold, or paid. Sellers see status the moment it changes, not when someone replies.
Balances and statements
Pending balance, past payouts, and downloadable statements per payout batch.
Documents on hand
Agreements and statements live in the portal, so re-sending paperwork stops being a task.
Seller-safe by design
Staff notes, margins, and other sellers' data never leak into the portal view.
- 01
Invite the seller
Send a portal invitation from the seller record. Access is scoped to that seller only.
- 02
Portal mirrors the records
Item status, balances, and documents come straight from the operational data. Nothing is duplicated.
- 03
Calls turn into check-ins
Sellers self-serve the routine questions. Staff conversations move to the exceptions.
Related
Connected parts of the same workflow.
Pilot access
Launching with a small group of UK resale stores.
Start with one workflow. Get founder-led onboarding. Shape the product around real store operations before public launch.